DETAIL KOLEKSI

Pengaruh Perceived Organizational Support Dan Psychological Empowerment Terhadap Organizational Citizenship Behaviour Di Hotel Aston Cekareng


Oleh : Winda Prihatiningsih

Info Katalog

Nomor Panggil : 2015_TA_MJ_022111199

Penerbit : FEB - Usakti

Kota Terbit : Jakarta

Tahun Terbit : 2015

Pembimbing 1 : Lucy Warsindah

Subyek : Organizational effectiveness;Organizational behavior

Kata Kunci : perceived organizational support, psychological empowerment,,organizational citizenship behavior


File Repositori
No. Nama File Ukuran (KB) Status
1. 2015_TA_MJ_022111199--Halaman-Judul.pdf 2684.16
2. 2015_TA_MJ_022111199--Bab-1.pdf 2216.4
3. 2015_TA_MJ_022111199--Bab-2.pdf 2331.61
4. 2015_TA_MJ_022111199--Bab-3.pdf 2362.46
5. 2015_TA_MJ_022111199--Bab-4.pdf 2326.1
6. 2015_TA_MJ_022111199--Bab-5.pdf 2211.68
7. 2015_TA_MJ_022111199-Daftar-Pustaka.pdf 2191.96
8. 2015_TA_MJ_022111199-Lampiran.pdf 3171.98

P Penelitian ini bertujuan untuk menganalisis perceived organizational support,psychological empowerment, dan organizational citizenship behavior di Hotel AstonCengkareng dan menganalisis pengaruh perceived organizational support danpsychological empowerment terhadap organizational citizenship behavior di HotelAston Cengkareng. Metode pengambilan sampel ini menggunakan sensus denganmenyebarkan kuesioner ke seluruh karyawan tetap Hotel Aston Cengkareng yanberjumlah 104 karyawan. Metode analisis data yang digunakan adalah denganmenggunakan analisis statistik deskriptif dan regresi linier berganda dengan bantuanprogram SPSS 21. Berdasarkan hasil pengujian hipotesis, dapat disimpulkan bahwaperceived organizational support terhadap organizational citizenship behaviormemiliki nilai β sebesar 0.290 dengan nilai signifikan 0.001 < 0.05, maka H1didukung yang artinya perceived organizational support berpengaruh positifterhadap organizational citizenship behavior. Sedangkan hasil pengujianpsychological empowerment terhadap organizational citizenship behavior memilikinilai β sebesar 0.337 dengan nilai signifikan 0.000 < 0.05, maka H2 juga didukungyang artinya psychological empowerment berpengaruh positif terhadaporganizational citizenship behavior.

T This study aims to analyze the perceived organizational support, psychologicalempowerment, and organizational citizenship behavior at Aston Cengkareng andanalyze the influence of perceived organizational support and psychologicalempowerment on organizational citizenship behavior in Aston Cengkareng. Thesampling method is used to spread the census questionnaire to all permanentemployees Aston Cengkareng totaling 104 employees. Data analysis method used isby using descriptive statistical analysis and multiple linear regression with SPSS 21.Based on the results of hypothesis testing, it can be concluded that perceivedorganizational support to organizational citizenship behavior has a β value of 0290with a significant value of 0.001 <0.05, then H1 supported which means thatperceived organizational support has positive influence on organizational citizenshipbehavior. While the results of psychological testing empowerment on organizationalcitizenship behavior has a β value of 0337 with a significant value of 0.000 <0.05,the H2 is also supported which means psychological empowerment positive influence on organizational citizenship behavior.

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