DETAIL KOLEKSI

Strategi influencer marketing di bisnis food dan beverage : bagaimana self-disclosure dan social media influencer experience mendorong purchase intention konsumen di jakarta.


Oleh : Arnandi

Info Katalog

Penerbit : FEB - Usakti

Kota Terbit : Jakarta

Tahun Terbit : 2026

Pembimbing 1 : Renny Risqiani

Kata Kunci : Customer Engagement, Influencer Marketing, Personal-Self Disclosure, Professional Self Disclosure, P

Status Posting : Published

Status : Lengkap


File Repositori
No. Nama File Hal. Link
1. 2026_TS_MMJ_122012301034_Halaman-Judul.pdf 10
2. 2026_TS_MMJ_122012301034_Surat-Pernyataan-Revisi-Terakhir.pdf 1
3. 2026_TS_MMJ_122012301034_Surat-Hasil-Similaritas.pdf 1
4. 2026_TS_MMJ_122012301034_Halaman-Pernyataan-Persetujuan-Publikasi-Tugas-Akhir-untuk-Kepentingan-Akademis.pdf 1
5. 2026_TS_MMJ_122012301034_Lembar-Pengesahan.pdf 5
6. 2026_TS_MMJ_122012301034_Pernyataan-Orisinalitas.pdf 1
7. 2026_TS_MMJ_122012301034_Formulir-Persetujuan-Publikasi-Karya-Ilmiah.pdf 1
8. 2026_TS_MMJ_122012301034_Bab-1.pdf 11
9. 2026_TS_MMJ_122012301034_Bab-2.pdf 22
10. 2026_TS_MMJ_122012301034_Bab-3.pdf 13
11. 2026_TS_MMJ_122012301034_Bab-4.pdf 21
12. 2026_TS_MMJ_122012301034_Bab-5.pdf 7
13. 2026_TS_MMJ_122012301034_Daftar-Pustaka.pdf 3
14. 2026_TS_MMJ_122012301034_Lampiran.pdf 8

P Penelitian ini bertujuan untuk menganalisis pengaruh personal self-disclosure, professional self-disclosure, dan social media influencer experience terhadap purchase intention konsumen pada platform social media, dengan mempertimbangkan peran mediasi dari customer engagement. penelitian ini menggunakan pendekatan kuantitatif dengan pengujian hipotesis kausalitas. sampel dalam penelitian ini adalah pengguna social media yang mengikuti influencer di bidang makanan dan minuman (food and beverage / f&b) serta memiliki pengalaman berinteraksi dengan merek melalui platform digital. data diperoleh melalui kuisioner yang disebarkan kepada 168 responden, dengan teknik pengambilan sampel yang digunakan yaitu non probability sampling dan purposive sampling. metode analisis data dilakukan melalui structural equation model (sem) dengan bantuan software amos 24. hasil penelitian menunjukkan bahwa personal self-disclosure, professional self-disclosure, dan social media influencer experience berpengaruh positif dan signifikan terhadap customer engagement. selanjutnya, customer engagement terbukti memediasi pengaruh ketiga variabel tersebut terhadap purchase intention. temuan ini menunjukkan bahwa strategi pemasaran berbasis influencer tidak hanya bergantung pada kredibilitas dan profesionalisme influencer, tetapi juga pada kemampuan mereka membangun keterikatan emosional dan pengalaman interaktif yang menarik bagi audiens. oleh karena itu, perusahaan perlu mempertimbangkan kombinasi antara pengungkapan diri yang autentik dan pengalaman konten yang menarik untuk memaksimalkan purchase intention konsumen.

T This study aims to analyze the influence of personal self-disclosure, professional self-disclosure, and social media influencer experience on consumers’ purchase intention on social media platforms, considering the mediating role of customer engagement. the study employs a quantitative approach with causal hypothesis testing. the sample consists of 168 social media users who follow influencers in the food and beverage (f&b) sector and have experience interacting with brands on digital platforms. data were collected using a questionnaire distributed to respondents, with non-probability and purposive sampling techniques applied. data analysis was conducted using structural equation modeling (sem) with the assistance of amos 24 software. the results indicate that personal self-disclosure, professional self-disclosure, and social media influencer experience positively and significantly affect customer engagement. furthermore, customer engagement mediates the effect of these three variables on purchase intention. these findings suggest that influencer-based marketing strategies rely not only on the credibility and professionalism of influencers but also on their ability to foster emotional connections and engaging interactive experiences for audiences. therefore, companies should consider a combination of authentic self-disclosure and engaging content experiences to maximize consumers’ purchase intention.

Bagaimana Anda menilai Koleksi ini ?